Laura O’Brien needs to collect information about you for the primary purpose of providing a quality service to you. In order to thoroughly assess, diagnose and provide therapy, we need to collect some personal information from you. If you do not provide this information; we may be unable to treat you. This information will also be used for:
The administrative purpose of running the practice;
Billing either directly or through an insurer or compensation agency;
Use within the practice if discussing or passing your case to another practitioner within the practice for your ongoing management;
Disclosure of information to your doctors, other health professionals or to teachers to facilitate communication and best possible care for you; and
In the case of insurance or compensation claims it may be necessary to disclose and/or collect information that concerns your return to work to an insurer or your employer.
We do not disclose your personal information to overseas recipients.
To ensure the process of quality treatment provision, information about your assessment results and progress may be given to other relevant service providers, who are involved in your management. These may include your doctor, medical specialists and allied health professionals, teachers, insurers.
You understand that:
It is your choice as to what information you provide and that withholding or falsifying information might act against the best interests of your assessment and therapy progress;
You can access your personal and treatment information on request and if necessary, correct information that you believe to be inaccurate; and
If in exceptional circumstances, access is denied for legitimate purposes, that the reasons for this and possible remedies will be made available to you.
EMAIL AND TEXT MESSAGE COMMUNICATION
The risks of communicating by email/text include but are not limited to:
Email and text can be circulated, forwarded and stored in paper and electronic files;
Backup copies of email/text may exist even after the sender or the recipient has deleted his/her copy;
Email/text senders can easily misaddress an email or email can be received by unintended recipients;
Email/text can be intercepted, altered, forwarded or used without authorisation or detection;
Employers & on-line services have a right to archive & inspect emails transmitted through their systems;
Emails and texts may not be secure and therefore it is possible that the confidentiality of such communications may be breached by a third party.